Homelessness Assessment and Referral Team

Located in Fortitude Valley, we are an assessment and referral team working closely with anyone who may be homeless or at risk of becoming homeless in Brisbane.

We believe that housing is a basic human right and we help people to find the home that is right for them.

  • Housing advocacy and support
  • Direct referrals to emergency accommodation providers
  • TICA checks
  • Assistance to get housed and stay housed
  • Case coordination and support
  • Help to find sustainable housing that is suitable for your needs
  • Referrals to and assistance with community and social housing: applications, support letters, bond loan and rental grant applications

HART 4000 can provide you with information and referrals to these services:

  • Tenant advice and advocacy services
  • Culturally specific┬áservices
  • Youth services
  • Drug and alcohol services (including rehab and detox)
  • Legal advice
  • Immigration advice
  • Counselling
  • Financial counselling
  • Emergency relief agencies
  • Health services
  • Disability services
  • Centrelink
  • Family support services

HART accepts both self-referrals and agency referrals.

You will need to attend an appointment with a HART 4000 team member to get things started.

You can make an appointment by phone or email:

We work with adults and families who are homeless or at risk of homelessness.

Opening hours

Monday to Friday, 9am – 5pm (closed public holidays)

HART 4000 has a drop in service that runs from 1pm. You must arrive at 1pm to be seen on that day.