Our Programs: HART 4000

Who are HART 4000?

Located in Fortitude Valley, we are an assessment and referral team working closely with anyone who may be homeless or at risk of becoming homeless in Brisbane.

We believe that housing is a basic human right and we help people to find the home that is right for them.

  • Housing advocacy and support.
  • Direct referrals to emergency accommodation providers.
  • Referrals to and assistance with community and social housing: applications, support letters, bond loan and rental grant applications.
  • TICA checks.
  • Assistance to get housed and stay housed.
  • Case coordination and support.
  • Help to find sustainable housing that is suitable for your needs.

HART 4000 can provide you with information and referrals to these services:

  • Tenant advice and advocacy services
  • Culturally specific services
  • Youth services
  • Drug and alcohol services (including rehab and detox)
  • Legal advice
  • Immigration advice
  • Counselling
  • Financial counselling
  • Emergency relief agencies
  • Health services
  • Disability services
  • Centrelink
  • Family support services

HART accepts both self-referrals and agency referrals.

You will need to attend an appointment with a HART 4000 team member to get things started.

You can make an appointment by phone or email:

We work with adults and families who are homeless or at risk of homelessness.

Opening hours

Monday–Friday 9am–5pm. Closed public holidays

Our Programs: Sustaining Tenancies

Reducing tenancy issues and evictions

A free program delivered in partnership with Bric Housing and Brisbane Housing Company to support people who are living in inner city boarding houses who might be at risk of losing their tenancy.

Have you recently moved into a property and not sure where to start?

Sustaining Tenancies can support you with Tenancy Establishment and Setup.

Are you struggling to manage your tenancy or having issues at your current property?

Sustaining Tenancies can support you with a range of services to make sure that you can stay in your tenancy.

We work with people to provide practical assistance including advocacy, employment pathways and ongoing personalised support that will help people to stay housed.

Meet our team who are here to support you!

  • Liz – Sustaining Tenancies Coordinator
  • Amy – Mental Health Outreach Worker
  • Vik – Alcohol and Other Drug Outreach Worker
  • Wendy – Employment Pathways Program Worker

Sustaining Tenancies accept referrals from Property Managers. We are always open to chat if you are wanting to self-refer or if you are not a Property Manager and want to refer someone.

Please call us on 3510 2789 or email for a chat.

We work with adults and families who are experiencing difficulties in their tenancies.

We work with people living in properties managed by BRIC, BHC and Department of Housing.