Our closing hours for the holiday period
Public holidays:
- Wednesday 24 December – Christmas Eve (from 6pm to midnight)
- Thursday 25 December – Christmas Day
- Friday 26 December – Boxing Day
- Thursday 1 January 2026 – New Year’s Day
Our Community Centres
North West Community Hub
North West Community Hub
Phone: (07) 3510 2747 | [email protected]
Closed from: Monday 22 December
Reopens: Monday 5 January 2026
Pantry
Reopens Monday 5 January 2025 for Group A
If this will be your first visit, please call ahead on (07) 3510 2747, and leave your name and best contact details
Open House
First Open House – Thursday 8 January 2026
New Farm Neighbourhood Centre
New Farm Neighbourhood Centre
Phone: (07) 3358 5600
Closed from: Monday 22 December
Reopens: Monday 5 January 2026
If you are experiencing an emergency, please dial 000
Mental Health (MH) Call: 1300 642 255
The Exchange
The Exchange
Phone: (07) 3175 9975
English Classes
Resumes from: Week of Monday 2 February 2026
Free lunches and dinners
Resume 25 February 2026
Jeays St Community Centre
Jeays St Community Centre
Phone: (07) 3510 2700
Closed from: Monday 22 December 2025
Reopens: Monday 5 January 2026
Please note: Individual group activities have their own closure timetables. Please enquire with the group facilitator for these times.
Acacia Ridge Community Centre
Acacia Ridge Community Centre
Phone: (07) 3277 4893
Closed from: Friday 19 December 2025
Reopens: Monday 5 January 2026
Emergency relief appointments: Resumes Monday 5 January
Food Co-op: Resumes Tuesday 13 January
Form filling: Resumes Monday 5 January
English classes: Resumes Tuesday 3 February 2026
Citizenship classes: Resumes Wednesday 4 February 2026
Art class: Not returning 2026
First Community Lunch: Thursday 5 February – now only every second month
Our services
Community Services
HART4000 (Homelessness Assessment and referral team)
Phone: 3004 0100
Closed: Public holidays – Thursday 25 and Friday 26 December, and Thursday 1 January 2026
Open all other days (drop-in hours as per usual).
Sustaining Tenancies
Phone: (07) 3510 2789
Closed: Public holidays – Thursday 25 and Friday 26 December, and Thursday 1 January 2026
Open all other days
Intensive Family Support
Phone: 3308 4577
Closed: Public holidays – Wednesday 25 and Thursday 26 December, and Thursday 1 January 2025
Limited services: Friday 27 December – Tuesday 31 December 2025
Services resume: Monday 5 January 2026
Community Spaces and Venue Hire
Phone: 3510 2700
Closed from: Tuesday 24 December 2024
Reopens: Monday 5 January 2025
Please note:
Our venues will be available for use throughout the festive season; however, Communify reception will be closed from 4:30pm, Wednesday 24 December, and will reopen at 8:30am on Monday 5 January.
You will need to make any new bookings for over the closure period by 22 December to allow for new access information to be processed and emailed.
If you have bookings during this closure period, please ensure your access cards are up to date before we close on the 24 December. If your card requires an update, emails will be sent out up until the afternoon of 23 December. If you’re unsure whether your card needs an update, please contact Kate on 3510 2700 or email [email protected].
Mental Health Services
During closure on Public Holidays, people experiencing mental health distress can contact the Acute Care Team on 1300 MH CALL (1300 642 255)
Inner North Medicare Mental Health Centre
Phone: 3510 2777 | [email protected]
Closed only on: Thursday 25 December, Friday 26 December, and Thursday 1 January.
Open all other days (drop-in and phone hours as per usual).
Redcliffe Medicare Mental Health Centre
Phone: 3510 2722 | [email protected]
Closed only on: Thursday 25 December, Friday 26 December, and Thursday 1 January.
Open all other days.
Please note, we will be operating a skeleton staff between Christmas and New Years.
Safe Space
Phone: 0420 698 783 during opening hours
Mental Health (MH) Call: 1300 642 255
Open normal hours: Weeknights from 5pm-9pm, and weekends from 9am-1pm
NDIS Core Supports
Phone: 3510 2733
Closed: Public holidays – Thursday 25 and Friday 26 December, and Thursday 1 January 2026
Springboard
Phone: 3308 4513
Closed only on: Thursday 25 December, Friday 26 December, and Thursday 1 January.
Open all other days.
Springboard will be conducting intake for next group through the festive period but will be operating with reduced staff over that time.
The Way Back
Closed weekends and public holidays.
Aged Care Services and Support
Communify Navigators
Brisbane South: (07) 3510 2755
Brisbane North: (07) 3510 2772
Closed from: Thursday 25 December
Reopens on: Monday 5 January 2026
Home Assist
Phone: 3366 3066
Closed public holidays
Reopens: Monday 5 January 2025
In Home Support
Phone: 3366 7476
Normal operating hours
Only essential services on public holidays – Thursday 25 and Friday 26 December, and 1 January 2026
Transport
Phone: 3510 2741
Closes 4pm on Wednesday 24th December, and reopens on Monday 5 January 2026 to take bookings
The Paddington Centre
Phone: 3368 3723
Closed from: Tuesday 24 December 2024
Reopens: Monday 5 January 2026
Kurilpa Kitchen
Phone: 3368 3723
Reopens: Monday 5 January 2026