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Changes to Communify program and services operating hours - end of year 2025/26

Program and services closures for the end of 2025

Our closing hours for the holiday period

Public holidays:
  • Wednesday 24 December – Christmas Eve (from 6pm to midnight) 
  • Thursday 25 December – Christmas Day 
  • Friday 26 December – Boxing Day 
  • Thursday 1 January 2026 – New Year’s Day 

Our Community Centres

North West Community Hub

Phone: (07) 3510 2747 | [email protected]

Closed from: Monday 22 December

Reopens: Monday 5 January 2026 

Pantry

Reopens Monday 5 January 2025 for Group A 

If this will be your first visit, please call ahead on (07) 3510 2747, and leave your name and best contact details 

Open House

First Open House – Thursday 8 January 2026

New Farm Neighbourhood Centre 

Phone: (07) 3358 5600

Closed from: Monday 22 December

Reopens: Monday 5 January 2026

If you are experiencing an emergency, please dial 000

Mental Health (MH) Call: 1300 642 255

The Exchange 

Phone: (07) 3175 9975 

English Classes  

Resumes from: Week of Monday 2 February 2026

Free lunches and dinners

Resume 25 February 2026

Jeays St Community Centre

Phone: (07) 3510 2700 

Closed from: Monday 22 December 2025

Reopens: Monday 5 January 2026

Please note: Individual group activities have their own closure timetables. Please enquire with the group facilitator for these times. 

Acacia Ridge Community Centre

Phone: (07) 3277 4893

Closed from: Friday 19 December 2025

Reopens: Monday 5 January 2026

Emergency relief appointments: Resumes Monday 5 January

Food Co-op: Resumes Tuesday 13 January

Form filling: Resumes Monday 5 January

English classes: Resumes Tuesday 3 February 2026

Citizenship classes: Resumes Wednesday 4 February 2026

Art class: Not returning 2026

First Community Lunch: Thursday 5 February – now only every second month

Our services

Community Services

HART4000 (Homelessness Assessment and referral team)

Phone: 3004 0100

Closed: Public holidays – Thursday 25 and Friday 26 December, and Thursday 1 January 2026

Open all other days (drop-in hours as per usual). 

Sustaining Tenancies

Phone: (07) 3510 2789

Closed: Public holidays – Thursday 25 and Friday 26 December, and Thursday 1 January 2026

Open all other days

Intensive Family Support 

Phone: 3308 4577

Closed: Public holidays – Wednesday 25 and Thursday 26 December, and Thursday 1 January 2025

Limited services: Friday 27 December – Tuesday 31 December 2025

Services resume: Monday 5 January 2026

Community Spaces and Venue Hire 

Phone: 3510 2700

Closed from: Tuesday 24 December 2024

Reopens: Monday 5 January 2025

Please note:

Our venues will be available for use throughout the festive season; however, Communify reception will be closed from 4:30pm, Wednesday 24 December, and will reopen at 8:30am on Monday 5 January. 

You will need to make any new bookings for over the closure period by 22 December to allow for new access information to be processed and emailed. 

If you have bookings during this closure period, please ensure your access cards are up to date before we close on the 24 December. If your card requires an update, emails will be sent out up until the afternoon of 23 December. If you’re unsure whether your card needs an update, please contact Kate on 3510 2700 or email [email protected]. 

During closure on Public Holidays, people experiencing mental health distress can contact the Acute Care Team on 1300 MH CALL (1300 642 255)

Inner North Medicare Mental Health Centre

Phone: 3510 2777 | [email protected]

Closed only on: Thursday 25 December, Friday 26 December, and Thursday 1 January.

Open all other days (drop-in and phone hours as per usual).

Redcliffe Medicare Mental Health Centre

Phone: 3510 2722 | [email protected]

Closed only on: Thursday 25 December, Friday 26 December, and Thursday 1 January.

Open all other days.

Please note, we will be operating a skeleton staff between Christmas and New Years.

Safe Space

Phone: 0420 698 783 during opening hours

Mental Health (MH) Call: 1300 642 255

Open normal hours: Weeknights from 5pm-9pm, and weekends from 9am-1pm

NDIS Core Supports 

Phone: 3510 2733

Closed: Public holidays – Thursday 25 and Friday 26 December, and Thursday 1 January 2026

Springboard 

Phone: 3308 4513

Closed only on: Thursday 25 December, Friday 26 December, and Thursday 1 January. 

Open all other days. 

Springboard will be conducting intake for next group through the festive period but will be operating with reduced staff over that time.   

The Way Back

Closed weekends and public holidays.

Communify Navigators 

Brisbane South: (07) 3510 2755 

Brisbane North: (07) 3510 2772 

Closed from: Thursday 25 December 

Reopens on: Monday 5 January 2026

Home Assist 

Phone: 3366 3066   

Closed public holidays 

Reopens: Monday 5 January 2025 

In Home Support 

Phone: 3366 7476   

Normal operating hours 

Only essential services on public holidays – Thursday 25 and Friday 26 December, and 1 January 2026

Transport 

Phone: 3510 2741 

Closes 4pm on Wednesday 24th December, and reopens on Monday 5 January 2026 to take bookings 

The Paddington Centre 

Phone: 3368 3723 

Closed from: Tuesday 24 December 2024 

Reopens: Monday 5 January 2026

Kurilpa Kitchen 

Phone: 3368 3723 

Reopens: Monday 5 January 2026