Redcliffe Medicare Mental Health Centre
Finding a way forward, together.
Just walk in.
The Redcliffe Medicare Mental Health Centre (RMMHC) is a safe, welcoming place where adults experiencing mental health distress, as well as their families and carers, can access free information, services, and support.
Whether you have experienced mental health challenges in the past or this is your first time reaching out for support, everyone is welcome. Our friendly multidisciplinary team, including Peer Services Guides with lived and living experience, are here to listen, start a conversation, and walk alongside you on your recovery journey.
We are open:
- Monday to Friday, 9am to 7pm
- Saturday, 9am to 12pm
Who we help
Everyone is welcome to visit us during our opening hours – no diagnosis, appointment, or Mental Health Treatment Plan needed.
We are a community-based, voluntary service that is independent of Medicare and open to everyone, regardless of citizenship or residency status.
To be eligible for the RMMC, you must be:
- Over the age of 18
- Reside within the Redcliffe Hospital catchment area (see map of catchment suburbs below)
- Not receiving mental health support elsewhere, including case management support through Queensland Health or Hospital to Home
While we aim to support everyone, there are some services we don’t provide directly. However, you are always welcome to call or drop in, and our team will guide you to the most appropriate service for your needs.
How we help
Every Medicare Mental Health Centre is a little different, so the services available may vary slightly depending on the location.
The Redcliffe Medicare Mental Health Centre will offer:
- A safe place to drop-in for support during opening hours
- Immediate help for people experiencing mental health distress
- Culturally safe and inclusive support
- Peer Service Guide – Support from people with lived and living experience of mental health, offering compassion, insight, and recovery-led wisdom
- Brief Intervention Support – typically 3 to 6 months
- Psychosocial Support – help connect people with other services, from physical health to mental health, and social supports
- Psychological Therapies – Group therapies
- Support for carers and families of people facing mental health challenges
How to contact us
Anyone can refer to the centre. You can call us directly on (07) 3510 2722 or email [email protected] to find out if our program is right for you or the person you are supporting.
Alternatively, you can contact the Medicare Mental Health Phone Service team on 1800 595 212 for further support with referring to our program. We accept self-referrals, direct referrals, and warm referrals.
While no formal referral is required, service providers can use our Referral Form to refer individuals.
Please note that the Redcliffe Medicare Mental Health Centre is a high demand service, and there may be a wait for some streams of support.
