Inner North Medicare Mental Health Centres
A safe place to share what’s on your mind.
The Medicare Mental Health Centre is a free service that supports people who are living with mental health distress, as well as the families and carers of people living with mental health distress. The program provides free integrated clinical and non-clinical supports and is designed to help people who aren’t receiving mental health supports elsewhere.
This service is free and does not require an appointment or referral.
Our new extended opening hours are:
Mondays, Tuesdays and Fridays, — 10am to 4 pm
Wednesdays and Thursdays — 11am to 7pm
Closed Saturdays, Sundays and Public Holidays
Who we help
The Medicare Mental Health Centre’s drop-in support is open to anyone experiencing distress or challenges with their mental health.
You are welcome to walk-in for support during opening hours, no appointment or referral needed.
We are a community-based, voluntary service that is independent of Medicare and open to adults over the age of 18, regardless of citizenship or residency status.
How we help
Centre-based support
The Inner North Medicare Mental Health Centre offers a safe and welcoming place for adults aged 18 and over experiencing mental health challenges, and their families and carers.
Support at our Centre is free. You don’t need an appointment, referral, mental health care plan or Medicare card. You are welcome regardless of your citizenship or residency status.
Our multidisciplinary team offers:
- Drop-in support: Immediate mental health support and guidance in a safe space during opening hours.
- Peer Service Guide support: Support from people with lived and living experience of mental health challenges, helping you explore your needs and plan your next steps.
- Brief intervention: Clinical and non-clinical support to improve your mental health and work towards your recovery goals.
- Psychological therapies: Structured therapeutic support to address mental health challenges (predominantly via telehealth)
- Support for carers and families: Support, information and referrals for people caring for someone experiencing mental health challenges.
We are a community-based, voluntary service. Our team will work with you to understand what matters to you and explore the support that best meets your needs. Where another service is more appropriate, we can help you connect.
Outreach Services
We also offer specialised outreach services for people living with severe and complex mental health challenges. These programs have different eligibility requirements from the support available at our Centre.
Outreach services are available to people aged 18 and over living within the Royal Brisbane and Women’s Hospital (RBWH) catchment who are not currently receiving support through the NDIS or other Queensland Health-funded case management services.
Our outreach programs include:
- Psychosocial Support - Support to navigate services, access essential supports, and connect with community
- Clinical Care Navigation - Support to coordinate care and navigate services for your physical and mental health needs.
Contact our team to discuss your circumstances and whether outreach support is suitable for you.
How to contact us
You can drop in during our opening hours (see top of the page). Note: we are closed on public holidays.
Anyone can refer to the centre. You can call us directly on (07) 3510 2777 or email innernorthmmhc@communify.org.au to find out if our program is right for you or the person you are supporting.
Alternatively, you can contact the Medicare Mental Health National Phone Service team on 1800 595 212 for further support with referring to our program.
We accept self-referrals as well as referrals from GPs, family, carers and health professionals with consent.
Please note that the Medicare Mental Health Centre is a high demand service and there may be a wait for some streams of support.
Where to find us
The Inner North Medicare Mental Health Centre can be found at:
- 566 Lutwyche Rd, Lutwyche
