Supporting our community on all sides


Our response to Novel Coronavirus (COVID-19)

Click here for current information

14 April 2020

As the global Coronavirus (COVID-19) situation continues to evolve, our priority is to protect the health and wellbeing of our visitors, team members and the wider community. We’re working to develop new ways to respond and support our community so please keep in touch with what’s happening with Communify’s services and programs here.

The Pantry may currently be closed, but we are still here to help you. Communify is an Emergency Relief service provider to the local community of North Brisbane, West Brisbane and Inner Brisbane if you fall into this catchment call our team on 07 3198 4410. If you’re unsure what catchment you fall into and want to find an Emergency Relief Service Provider near you, visit the Australian Government Department of Social Services website.

If you are unsure who to call or you’re looking for general information please call our main number 07 3510 2700, contact us through this website or email

If our phone lines are busy or unattended please leave messages or email us and we will get back to you.

Read below for more information.

Take care everyone.

Communify QLD and our neighbourhood centres are continuing to offer support during the closures. Our staff can be reached during business hours, or contact one of the hotlines below.

General enquiries: 3510 2700 or email

Neighbourhood centre enquiries and to talk to staff about emergency assistance, No Interest Loans and our other services: 3198 4410

The Exchange programs: 0410 160 299

National Coronavirus Health Information Line: 1800 020 080

Community Recovery Hotline: 1800 173 349

National Financial Help Hotline: 1800 007 007

Lifeline:  131114

We’ve also made a list of support services for international students.

If you or someone else is in immediate danger please call 000.

Right now, we have plenty of volunteers but this is going to change in the coming months. You can register to volunteer and we’ll be in touch when we need you. If you’d like to help in a practical way right now, you could make a tax deductible donation or you could help stock The Pantry’s shelves with a donation of non-perishable food.

Do you know a local food business that might like to help regularly? We’re looking for donations of ingredients for the Chefs Who Care program that will be cooking meals for people who are facing homelessness as well as families who are escaping domestic violence. If you can help, contact Kelly on 3510 2700.

New Farm Neighbourhood Centre – Our doors are closed but we are here to help with information and we can help you find the support you need by phone and email. Call us on 07 3358 5600 or email

Bardon Neighbourhood Centre – Our doors are closed but we are here to provide information, financial assistance, support and can help you find the support you need by phone and email. Call us on 07 3198 4410 or email

The Pantry – Our doors are closed for now but we are providing vouchers and assistance including No Interest Loans and emergency financial assistance, call the team on 07 3198 4410.

The Exchange –Our doors are closed for now but we are here to help. Call us on 07 3198 4410 or email to find out what support we can offer and what else is out there.

Sweet Freedom Singers and SOLE choir – closed for the term but we are looking at online options.

HART4000 – Our Valley office is closed to drop in services but we can help anyone who is homeless or at risk of homelessness. Call us on 07 3004 0100 – please leave a number for us to call you back on if we don’t answer

Over 65 Services – The Paddington Centre, Day Respite Program is closed for now but we can arrange phone visits, home delivered meals and other support  07 3368 3723

Over 65 social groups and group exercise sessions – on hold for now but we are running some online groups – call 07 3368 3723

In Home Support services including domestic support, in-home personal care and nursing services – continuing as usual – we’re here to help – call  07 3366 7476

Home Assist Secure – continuing as usual 07 3366 3066

NDIS – support services and intake is continuing 07 3510 2733

Recovery & Discovery Centre – face to face group activities are on hold but we are hosting some online groups. Support services continuing 07 3510 2777

Springboard – group face to face program suspended but we are running online groups. Individual support is also continuing – find out more on  07 3308 4513

Join an activity, group or class!

Due to the COVID-19 pandemic, most activities and events have been put on hold or are now virtual classes. Join one of our virtual classes with a live instructor!

We will resume classes in-person once safe so in line with government recommendations, so please keep in touch with what’s happening with our services and programs here.

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