Emergency relief program
Emergency relief program
Emergency Relief Update: We regret to advise that due to budget constraints, our Emergency Relief phone line will be closed and petrol and food vouchers will not be available till 1st July 2025. Our in-person options to collect food, including The Pantry, and obtaining information/referral support will continue across North West Community Hub and New Farm Neighbourhood Centre.
Click here for a full list of emergency relief providers in Brisbane.
Click here for a list of low cost or free food pantry options for people in financial hardship in Brisbane.
Financial relief in times of hardship
We can provide assistance in the form of:
- Food vouchers
- Petrol vouchers
- Funds for paying part of bills and invoices
You can apply for emergency relief support over the phone, or in person at select neighbourhood centres.
Brisbane North, Brisbane West and inner-city Brisbane suburbs
The New Farm and Bardon Emergency Relief program operates on a monthly budget and when it runs out, it is not topped up till the first Monday of the following month and the phone lines will close.
* Phone support is available Mondays, Wednesdays and Fridays between 11am – 1pm. No callbacks or message bank are available for this service.
Visit us in person
-
Mondays 9am – 1pm (The Pantry food relief) or
Thursdays 10am – 1pm (Open House)
- Tuesdays and Thursdays 9am – 1pm
Brisbane South
Emergency relief is by appointment at our Acacia Ridge Community Centre. Please contact us to arrange:
