Updated 1:38pm Monday 10th March
Tropical Cyclone Alfred is expected to move across South-East Queensland from Thursday 6th March, and we wish to advise that Communify’s services will be impacted during this time.
From Thursday 6th March until Monday 10th March, we will cease to provide all non-essential services, and all Communify centres and venues will be closed. However, our frontline service staff will still be contactable via phone during their normal operating hours to provide remote support for community members in need. Click here for our full list of contact numbers.
We urge you to take measures to ensure your safety over the coming days. We understand that preparing for an extreme weather event can be daunting, which is why we have compiled some useful links, resources and emergency contacts to assist you during this time.
Refuge shelters
For the Brisbane City area, as of Monday 10th March:
- The Chandler Arena – Sleeman Sports Complex, 757 Tilley Road, Chandler
- Kedron Wavell Services Club – 21 Kittyhawk Drive, Chermside
- Riverlife Community Centre – 47 Jennifer Street, Seventeen Mile Rocks, 4073
Other South-East QLD areas (please check local guides for the most up-to-date info)
- Russell Island Community Centre
- Dunwich Community Hall — 8 Jenner Street
- Macleay Community Hall — 32 High Central Road
- Lamb Island — Pioneer Hall 125 Lucas Drive
- Coochiemudlo Island Hall — 346 Victoria Parade
- Nerang Bicentennial Centre — Gold Coast
- Runaway Bay Indoor Sports Centre —Gold Coast
- Burleigh Waters Community Centre — Gold Coast
- Caddies Community Centre, Jimboomba — Logan
- Bethania Community Centre — Logan
- Caboolture Memorial Hall — Moreton
- Hope Centre — Moreton
- Strathpine Community Centre — Moreton
- Nambour Showgrounds — Sunshine Coast
- Noosa Leisure Centre — Sunshine Coast
Please note that the refuge shelters will be short-term facilities designed to protect people during the predicted peak wind period of Tropical Cyclone Alfred and are a place of last resort.
Location-specific updates
- If you are based in Brisbane City – Please check the Brisbane City Disaster Dashboard for updates and consider following Brisbane City Council on social media.
- If you are based in Redland City – Please check the Redland City Disaster Dashboard for updates and consider following Council on social media.
- If you are based in Logan City – Please check the Logan City Disaster Dashboard for updates and consider following Logan City Council on social media.
- If you are based in Moreton Bay – Please check the City of Moreton Disaster Dashboard for updates and consider following Logan City Council on social media.
Find disaster info for your local council
Weather Warnings – Go to the Bureau of Meteorology (BOM) website for active updates and weather warnings: Queensland Warnings Summary
School & Transport Updates
- Queensland State School Closures – Check here
- Traffic Alerts & Road Closures – QLD Traffic Updates
- Public Transport Changes – Translink Updates
Emergency Contacts
For urgent assistance, please call:
- Emergency calls: 000
- TTY emergency calls: 106
- State emergency service (SES): 132 500
- Poisons helpline: 13 11 26
- Energex: 13 19 62
- Community Recovery Hotline: 1800 173 349
Housing and financial assistance
- Emergency Housing Assistance – Queensland Housing Help
- Disaster Recovery Funding Programs – Funding programs | Queensland Reconstruction Authority
Emergency Kit Checklist
The Queensland Government “Get Ready, Queensland” website has a comprehensive checklist for how to pack an emergency kit, so that you have essential items on hand in the event that your power or water is shut off, or you have to evacuate. Download the Emergency Kit Checklist here.
Homeless Shelters for rough sleepers
There will be two 24-hour respite hubs supporting rough sleepers in our community during Cyclone Alfred:
- Kurilpa Hall, 174 Boundary St West End (next to the library). Opens at 12pm Wednesday 5th of March for rough sleepers to take overnight stays.
- Emmanuel City Mission, 48 Peel St South Brisbane. Opens 7am Wednesday 5th of March and will remain open until 1pm Saturday 8th March.
Emergency care and health conditions
Queensland Health advises that hospitals and emergency departments are operating as usual.
Virtual emergency care is available online or by phone.
Ensure prescriptions for essential medications are up to date.
Your emergency kit should have at least seven days’ worth of medical supplies.
Include first aid items, medications, prescriptions, infant supplies, sanitary products, thermometers, and chargers for medical devices.
Power outages can affect medical devices—charge them now and have spare batteries ready.
Store medications that require refrigeration in cold bags if power is lost.
Discard perishable food left above 5°C for more than four hours.
Avoid contact with floodwater—it can cause infections. Wear waterproof boots and gloves, especially if you have cuts or wounds.
Emergency care for children and young people
The Queensland Children’s Hospital Emergency Department will remain open, 24 hours a day, for any child or young person needing emergency care. Please ensure you bring you child’s regular medications with you if you need to bring them to hospital.
Alternatively, the Virtual Emergency Care Service has specialist clinicians available to treat a range of emergency conditions virtually. Operating hours will be extended to 24 hours from 8am Thursday, 6 March until 10pm Tuesday, 11 March 2025.
You can also contact 13 HEALTH (13 43 25 84), 24 hours a day, if you need health advice.
Preparing Psychologically
Severe weather events can be stressful. High levels of stress can make it difficult to think clearly and this can impact reactions and decisions we make. Some resources that might help are below.
- Download the Australian Red Cross Rediplan a preparedness tool that helps people prepare their minds for disasters
Resources for young children and families
- Get Ready Kids can help little ones manage the stress and anxiety of disasters
- Head to Birdie Tree to find storybooks, videos and resources to help young children and their families cope with cyclones
Resources for people with disabilities
Follow these simple steps if you live with a disability or care for someone who does. Doing these easy tasks will help reduce the risk of danger during natural disasters.
Use this sheet to help plan what you will do in a disaster. Planning with a family member, friend or can help you make hard decisions. After you finish the plan, keep a copy in a safe place.
Click this link to download the Person-Centred Emergency Preparedness plan.
How to prepare your home
- Secure any loose items that could become dangerous during high winds
- Board up any exposed windows, doors, and seep holes if possible. For extra protection, tape plastic sheeting to the inside of windows to help keep wind and rain out
- Obtain sandbags where required (refer to sandbag collection locations below)
- Clear your gutters
- Trim all loose tree branches
- Take current date and time stamped photos of your facilities
- Put fuel in your vehicle so you are ready to evacuate if needed.
- Park it in a sheltered area away from trees, powerlines and waterways.
- If you know a flood is coming, leave your home early and go somewhere safer. Check for road closures before you leave.
- Find the strongest and safest room – This should be away from big windows, in a bathroom, walk-in wardrobe, or hallway in case you need to shelter in your home. If you do have to shelter in place, cover any windows in your safe room with a mattress or heavy blanket to protect you from broken glass if the window breaks.
Free green waste drop-off
Free green waste drop off is now available at all 4 Resource Recovery Centres (RRCs). Residents are urged to clean up their properties ahead of possible severe weather. The RRCs are open from 6.30am to 5.45pm every day, located at:
- Willawong – 360 Sherbrooke Road
- Chandler – 728 Tilley Road
- Ferny Grove – 101 Upper Kedron Road
- Nudgee – 1372 Nudgee Road.
