Support at Home

Support at Home

The Australian Government Support at Home program provides tailored, coordinated supports to people over 65 with complex care needs related to ageing. Communify is an approved provider of Level 1-8 Support at Home services, delivered with the aim of increasing your independence in your own home. 

A smiling elderly woman with white hair, wearing a blue patterned blouse and black pants, sits in a chair holding hands with a man. The man, wearing a gray t-shirt and black shorts, has short gray hair and a friendly expression. They are engaged in a warm interaction in a cozy indoor setting.

Who we help

To receive Support at Home services through us, you must be:

You must also have already received approval for a Level 1, 2, 3 or 4 (Home Care Package) or Level 1 – 8 (Support at Home) through MyAgedCare.

How we help

Your Support at Home Facilitator will guide you through the process of activating your package. They will then support you to maximize your package allocation to best suit your individual needs, and continue to facilitate your independence whilst living at home.

Examples of services we deliver through Support at Home include:

How to contact us

You can contact our team on 3128 0110 or email [email protected] between 7am-5pm Monday-Friday with enquiries about our services.

To obtain approval for Support at Home, please visit the MyAgedCare website to check your eligibility and apply for an assessment of your needs.

Once you have received approval for Support at Home services, please notify us and we can organise an information session.

🚧 Important Update: Temporary Relocation of 180 Jubile Tce Services 🚧

To ensure we can continue providing the best support to our community, all services at North West Community Hub (180 Jubilee Tce, Bardon) will be temporarily moving due to crucial renovations and construction work!

From Monday, October 19:

  • Reception (including general enquiries & venue hire swipe updates) and Safe Space will be at 172 Jubilee Tce, Bardon
  • Bardon Neighbourhood Centre team, Pantry, Open House, Art Space, NILS enquiries & Emergency Relief will be at The Newmarket, 212 Ashgrove Ave, Ashgrove

 

We’ll keep you updated and let you know when we’re ready to welcome you back to 180 Jubilee Tce! For any questions, please contact your service directly or call us on (07) 3510 2700.

Thank you for your understanding and ongoing support as we work to make our community space even better! 💜