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Home Assist Secure

Home Assist Secure

Our Home Assist Secure service provides subsidised assistance with minor home maintenance or modifications to those eligible under the Commonwealth Home Support Program (CHSP) or the Queensland Government-funded Home Assist Program.

Home Assist Secure supports are designed to help improve access to and within your home, and to help you feel safer living at home.

Elderly woman with light brown hair standing on a porch, wearing a white button-up shirt and patterned brown pants. She looks directly at the camera smiling, holding onto a metal railing.

Who we help

Our Home Assist Secure service is available to people located in the following suburbs: Red Hill, Bardon, Paddington, Auchenflower, Milton,  Toowong, Ashgrove, Kelvin Grove, The Gap.

Eligibility through the Home Assist Program

To be eligible for Home Assist Secure support through the Home Assist Program, you must either be:

  • Aged 60 years or over, or
  • Any age with a disability

You must also:

  • Hold a current pensioner or concession card
  • Be unable to use alternative forms of assistance such as CHSP, Queensland Community Care (QCC) or Veterans Affairs.

Eligibility through Commonwealth Home Support Program

To be eligible for Home Assist Secure support through the Commonwealth Home Support Program, you must be:

  • 65 years or over
  • 50 years or over for Aboriginal and Torres Strait Islander people.

How we help

Home Assist Secure offers practical help, information and referral services for home maintenance, falls prevention, minor modifications and home security.

The subsidised services we can offer include:

  • Qualified trades – repairs and minor maintenance such as plumbing and electrical work, performed by licenced contractors
  • Minor modifications and handywork
  • Ensuring alarms, smoke detectors and other safety aids such as key safes are installed
  • Security – ensuring doors and windows lock correctly, installing sensor lights and cameras

We can also link you to skilled tradespeople who can provide you with quotes for any work you require, and we can arrange for an occupational therapist to visit you at home and assess your needs.

Please note that the following are not available through Home Assist Secure:

  • Major modifications such as bathroom redesign and stair lift
  • Garden maintenance aside from mowing
  • Fence repair or installation
  • Air conditioner installation
  • Maintenance for rental properties.

How to contact us

You can contact our team with any enquiries on 3366 3066 or email has@communify.org.au between 8am-4pm Monday-Friday.

We accept self-referrals from those going through the Home Assist Program – simply call or email us to refer yourself.

For those going through CHSP, you will need to contact MyAgedCare to confirm eligibility and obtain referral codes.

Back to Aged Care Services

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Acknowledgement of Country

We are committed to supporting reconciliation between Aboriginal and Torres Strait Islander peoples and non-Indigenous Australian people. In keeping with the spirit of reconciliation, we acknowledge the Traditional Owners of the lands where Communify works, the Turrbal and Jagera peoples. We wish to pay respect to the Elders – past and present – and acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within our community.