Communify’s Safe Space Hub is an innovative new program that provides a holistic, supportive alternative to emergency departments for people experiencing some level of psychological distress.

Our Safe Space operates on an after-hours basis to facilitate friendly and welcoming support in a safe environment for guests who are feeling distressed. The Hub is currently open on weeknights from 5pm-9pm, and 9am-1pm on weekends.

Support is provided by a team of peer workers, who ensure that guests leave with reduced levels of distress and a sense of hope and positivity. Peer workers will greet guests and any carer or support persons, inquire about what their needs are, offer refreshments, a place to sit, and a range of supports and spaces available.

What to expect at the Safe Space:

  • A friendly welcome and sympathetic ear from our peer workers
  • Support to de-escalate your level of distress
  • Assistance with safety planning
  • Getting connected with other services and supports that are tailored to your needs
  • Follow-up contact to ensure your safety

Everyone is welcome to the Safe Space. Guests can present to the service when they are feeling distressed during opening hours, or by referral from a hospital, their GP, ambulance services or the police. It’s best for guests to call prior to arrival, as there is a limit on the number of guests who can be in the space at one time.

You can contact the Safe Space team on (07) 3004 0101 during opening hours.

Here’s how to find us.

The Brisbane North Safe Space Network is a community-based movement established by Brisbane North PHN to facilitate more options to enhance safety and wellbeing across the Brisbane North region. The network will connect community spaces and places to provide support away from hospital emergency departments to people who are experiencing significant levels of distress.

Back to Mental Health and Disability Support Services

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