Personal Helpers and Mentors (PHaMs)

A goal orientated program for people impacted by severe mental illness. Our aim is to assist your recovery by supporting you to live independently and connect with your community

PHaMs is an outreach mental health program funded by the federal government through the Department of Social Services. The program aims to assist people aged 16 years and over whose ability to manage their daily activities and to live independently in the community are impacted because of severe mental illness. The program supports people to set and achieve recovery goals, overcome social isolation, and increase connections to the community. People are supported through a recovery oriented framework.

PHaMs services assign a Recovery worker  to:

• Help clients better manage their daily activities
• Help clients reconnect to their community, including through groups and activities
• Provide referrals and links to other appropriate services (e.g. counselling, psychology, medical, drug and alcohol, employment, and accommodation)
• Work with each client to develop an Individual Recovery Plan, focusing on their goals, recovery journey and safety planning

See more about PHaMs on the Department of Social Services website

Department of Social Services PHaMs brochure

PHaMs is transitioning to the National Disability Insurance Scheme (NDIS), for more information on Communify’s NDIS Supports contact us on 3510 2700 

To contact the My Mental Health Service Navigation team phone 1800 752 235



Visit the Australian Government PHaMs page here

Communify utilises an integrated recovery focused approach to assist people experiencing long term mental health issues.

We value the strengths each individual brings to their own personal recovery and recognise that everyone will have a different journey.