As we prioritise the health, safety and wellbeing of our clients, staff and community, please be advised that the HART4000 program will not offer face to face appointments at our service in the Valley.

 We are contactable Monday to Friday 9am – 5pm except for Wednesday 1pm – 5pm for enquiries and phone appointments (updated  19.3.20)

 P:3004 0100 

Who are HART 4000?


Located in Fortitude Valley, we are an assessment and referral team that works closely with anyone who may be homeless or at risk of becoming homeless in Brisbane.

We believe that housing is a basic human right and we help people to find the home that is right for them.

HART 4000 can help you with:

  • Housing advocacy and support.
  • Direct referrals to emergency accommodation providers.
  • Referrals to and assistance with community and social housing: applications, support letters, bond loan and rental grant applications.
  • TICA checks.
  • Assistance to get housed and stay housed.
  • Case coordination and support.
  • Help to find sustainable housing that is suitable for your needs.

How can I access HART 4000?


HART accepts both self-referrals and agency referrals. You will need to attend an appointment with a HART 4000 team member to get things started. You can make an appointment by phone or email.

Am I eligible?

We work with adults and families who are homeless or at risk of homelessness.

Where to find HART 4000

HART 4000 can provide you with information and referrals to these services:

  • Tenant advice and advocacy services
  • Culturally specific services
  • Youth services
  • Drug and alcohol services (including rehab and detox)
  • Legal advice
  • Immigration advice
  • Counselling
  • Financial counselling
  • Emergency relief agencies
  • Health services
  • Disability services
  • Centrelink
  • Family support services

Opening hours

Monday–Friday 9am–5pm
Closed public holidays